pgb-Europe strengthens market position with SAP S/4HANA and SAP C4C
- SAP ERP on SAP HANA plus SAP Cloud for Customer to strengthen customer intimacy
- Cockpits for item management and price control
- Combining the power of standard functionality with a solution tailored to the specific needs.
pgb-Europe implemented SAP ERP and SAP Cloud for Customer (C4C) with TheValueChain. For business intelligence, it will use SAP BusinessObjects and Lumira.
Pgb-Europe is a full-service supplier of fastening systems and hand tools. Typical for the market is the extensive and varied product range. Margins are significantly affected by the power to respond quickly to supply and demand.
TheValueChain implemented SAP ERP on the new SAP HANA platform and added SAP Cloud for Customer to strengthen customer intimacy. To obtain a correct picture of the required processes and expectations, TheValueChain produced a blueprint document. Real-time reporting based on SAP HANA Live enables pgb-Europe to react promptly. Cockpits for item management and price control were an important component of the solution. With SAP Cloud for Customer, the company helps customers better and more efficiently.
Pgb-Europe combines the power of the standard functionality with a solution tailored to the specific needs. The go-live in Belgium and Asia took place in January 2017, followed by the production facility in Poland. TheValueChain provides further support based on a service level agreement.
- Improved customer contact
- Real-time reporting
- Responding flexibly to market developments
- SAP ERP
- SAP HANA Live
- SAP Cloud for Customer